Dr. Ariane Chapelle, Director

Ariane Chapelle, PhD, is an internationally recognised trainer and consultant in Operational Risk. Dr. Chapelle is Honorary Reader at University College London for the course ‘Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk. In 2018, she designed the Certificate of Learning and Practice in Advanced Operational Risk Management, an accredited course for the Professional Risk Managers’ International Association (PRMIA), which she delivers globally.


Dr. Chapelle runs Chapelle Consulting, a training and consulting practice in risk management serving Tier 1 to Tier 3 financial organisations and international institutions, including central banks and UN agencies.


In 2019, Chapelle Consulting received the Risk.net Award for ‘Outstanding Achievement in the Year in Operational Risk’.


Dr. Chapelle is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.


Her new textbook Operational Risk Management: Best Practices in the Financial Services Industry, published by Wiley Finance Series in December 2018, rapidly became the No.1 best seller in its field.

Nicolas Renard, Managing Director, Belgium & Luxembourg

Nicolas Renard has 17 years of experience in financial services. Over the last eight years, he has specialised in non-financial risk management projects, working mostly in transversal teams on critical operational risk and compliance projects, including the delivery of several bank-wide projects in IT risk management fraud risk, and scenario analysis.


Nicolas holds a Master’s degree in Management and is certified in Project Management (PRINCE2 Practitioner) and Process Improvement (Six Sigma Green Belt). He has extensive experience in operational risk and enterprise risk management and is a member of several professional risk organisations. He has recently been appointed member of the board for the newly launched regional group of the Institute of Risk Management, covering Belgium and Luxembourg.


Nicolas is a trusted advisor, able to understand the key concerns of business and IT stakeholders, and is passionate about demonstrating the added value of risk management. Prior to joining Chapelle Consulting he was a Senior Manager in Risk Consulting for KPMG in Belgium.

David Lannoy, Associate Director, Risk Training & Practices

David Lannoy has gained vast experience in risk management over the last 20 years. He has worked in a wide range of sectors such as public service, finance, telecommunication and life sciences.


Key achievements include:


  • Bringing enterprise risk management and internal control to a higher level of maturity in international organisations. Among others, he has worked for the Committee of Regions, the European Economic and Social Committee, and the European Border and Coast Guard Agency.
  • Developing an enterprise risk management approach in a technology firm providing payment services and in a leading life sciences company.
  • Implementing criminal risk assessment and terrorist threat assessment for the public sector.


David holds a Master’s in Political Sciences and advanced degrees from highly-regarded risk management courses at leading business schools (Vlerick Business School, Ghent, and EDHEC and HEC in Geneva). He is also studying for a PhD in the field of enterprise risk management.
David has been admitted to the Institute of Risk Management (IRM) in London as a Specialist Member and Chairman of the Belgium-Luxembourg Regional Group of the IRM. He is also a Certified ISO 31000 Risk Manager Certified Internal Control Professional.


He has developed a risk assessment methodology based on the Lego Serious Play approach that has been widely recognised within the risk management community (RIMS Annual Conference in Boston and the Danish Society of Engineers Risk Management Conference in Copenhagen) and has been shortlisted at the CIR Risk Management Awards 2019 in the ‘Risk Management Innovation of the Year’ category.


David is a regular guest lecturer and master thesis supervisor at the HEG Geneva School of Business Administration, the Solvay Brussels School, the IESEG Business School in Lille and the Skolkovo Moscow School of Management. He also contributes regularly to professional publications.


David’s creativity and ability to communicate complex matters make him a much sought-after speaker and trainer for a wide range of audiences.

Riccardo Valenti, Senior Associate

Riccardo has more than 20 years of experience in the insurance and banking sector and is a specialist in business transformation. He is a Six Sigma Black Belt, a skill and experience he combined with risk management method when he was in charge of RCSA for a major European bank as Group Operational Risk Manager.


Riccardo is fluent in French, Dutch, English, Spanish and Italian. His recent projects include the design and implementation of a risk management framework, the design of action plans, and workshop facilitation and follow-up of remediation actions and reporting.


Riccardo is committed to improving customer service and business processes, and he has a collaborative work style and a warm and engaging personality.

Helene Peters, Senior Associate, Risk Training and Practices

Helene is a dedicated professional in the area of Risk- and Strategic Management. After attaining her MscBA in Strategic Management at the Rotterdam School of Management, Erasmus University she started her professional career in Risk Management as a consultant at one of the big 4 accounting firms. Her exposure to various industries and organizational structures in the area of risk management and internal and external audit have equipped her with a good understanding of organizational processes and dynamics in this area. Having moved from consultancy to work for a leading multinational life sciences corporation, she took on responsibility to implement risk management practices at national and eventually set up and position a risk management department for the corporations Benelux country level.


Since October 2019, she works as a freelancer in the field of Risk and Strategic Management with the intention to pass on her experience and support organizational learning and development in this field. She is certified in the Lego Serious Play methodology and can set up tailor made workshops that tackle challenging questions in a fun and engaging way.


Helene applies a helicopter and people-oriented perspective on organizations as she believes in purpose driven leadership and organizational culture and values as ultimate drivers for any organizational success, from project to department to functional or corporate level. She is multilingual (German/English/Dutch/Spanish/French) and versatile, open and transparent.

Natalie Gapp, Research Consultant

Natalie Gapp is currently working toward her PhD in computational finance at University College London (UCL). Her research focuses on building machine learning tools for operational risk. She previously received an MSc in the same field from UCL where her dissertation focused on building machine learning models for financial news analysis.


She has an undergraduate degree in International Political Economy and Latin American Studies from Fordham University where she graduated summa cum laude.


Prior to studying at UCL, Natalie spent time as a tutor in the United States, where she taught high school special education courses through the New York City Teaching Fellows programme, and in Guatemala where she taught English.

Dr. Jimi Hinchliffe, Senior Associate

Dr. Hinchliffe has over 20 years’ experience in operational risk and regulation including at the UK Financial Services Authority in operational risk policy, bank supervision and as a Basel 2 specialist and lead, and at the Bank of Tokyo-Mitsubishi (MUFG) in 2008 as Head or Policy, Risk and Regulatory Affairs. Jimi Hinchliffe left MUFG in 2016 to provide professional services, training and practical support on operational risk and regulatory affairs and is an associate of Chapelle Consulting, with whom they were granted the appointment on the Skilled Person panel of the Bank of England, PRA and FCA for operational risk and recovery and resolution (lot I).


Dr Hinchliffe holds a Doctorate from the University of Sheffield entitled “The Financial Services Act: A Case Study in Regulatory Capture” (2000). Dr. Hinchliffe published numerous refereed journal articles when completing 
Ph.D. and lectured on undergraduate courses on finance and economics. Jimi Hinchliffe is a regular speaker on operational risk and regulatory affairs at conferences and was made a Fellow of the Institute of Operational Risk (IOR) in 2016 and in 2017 became Chairman of the IOR in England & Wales.


His main areas of expertise and focus are operational risk, regulatory affairs, and regulatory policy. Through his experience as a former regulator and as a seasoned regulatory and operational risk practitioner, Jimi can provide valuable insights, advice and practical solutions and support.